Shipping Policy 

Thank you for visiting and shopping at www.ajmarketing.sg. Following are the terms and  conditions that constitute our Shipping Policy. 

Domestic Shipping Policy 
Shipment processing time 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on  weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please  allow additional days in transit for delivery. If there will be a significant delay in shipment of your  order, we will contact you via email or telephone. 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.  Delivery delays can occasionally occur. 

Shipment confirmation & Order tracking 

You will receive a Shipment Confirmation email once your order has shipped containing your  tracking number(s). The tracking number will be active within 24 hours. 

Customs, Duties and Taxes 

AJ Marketing & Consultancy Services is not responsible for any customs and taxes applied to  your order. All fees imposed during or after shipping are the responsibility of the customer  (tariffs, taxes, etc.). 

Damages 

AJ Marketing & Consultancy Services is not liable for any products damaged or lost during  shipping. If you received your order damaged, please contact the shipment carrier to file a  claim. 

Please save all packaging materials and damaged goods before filing a claim. 

Returns Policy 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.